Dubai Creek Luxury Dhow Cruise

Food and Beverage Consumption

• All Food and Beverages are halal as per UAE and Oman law for food-establishments. No pork will be included in our catering services. It is forbidden to bring your own food.
• All alcohol provided during your trip is intended for adults above 21 years old only. You understand that staff members may check your ID from time to time to make sure you comply with those rules.
• While alcohol is available to consume, responsible consumption is the responsibility of the guests.

Dietary Restrictions, Allergies and Medical Conditions

• You are required to let us know of any (a) dietary restrictions, (b) allergies and (c) other medical conditions at the time of booking your event.
• We cater for vegetarians, gluten free, lactose free and more, please inform GoToDXB 48 hours before the event date if you require any special diet.
• While there is no guarantee of our being able to accommodate any dietary restrictions, we will do our level best to do so.
• In the case of any extreme allergies or medical conditions, we reserve the right to request you not to attend the event and/or request you to bring your own food in the case we cannot accommodate your restrictions.

Event Participation

• You understand and confirm that your participation in the event is completely voluntary.
• If you are below 18 years, a guardian must accompany you.
• You take responsibility for ensuring that you are mentally and physically capable of participating in the event. A certain level of fitness is required to participate in the event.
• You agree to comply with the instructions in English of all staff members.
• If in the opinion of the staff manager(s), your behavior or physical condition is detrimental to the safety, welfare and well-being of the group as a whole, or if we consider that your general well-being will be put at risk by continuing with the event, you may be asked not to participate in the event without the right to any refund of the price.
• You fully comprehend and accept all of the risks associated with your participation in the event including, without limitation, injury or death resulting from exposure to unfavorable weather conditions, insects bites, wildlife risks, food sickness, allergic reactions, choking, and injuries arising from self-inflicted accidents or mishaps, other participants, motor vehicles, and pedestrians.

Event Participant Conduct

• At all times during the event, you are expected to have consideration for your fellow event participants and other third parties.
• For the benefit of everyone, we reserve the right to remove any participant whose conduct is deemed to pose a risk or nuisance to others. We will not refund or cover any cost or expenses incurred due to unacceptable behavior.

Medical Treatment

• You authorize GoToDXB or dhow crew members, if necessary, to provide to you, through medical personnel of its choice, customary medical assistance, transportation, and emergency medical services. This consent does not impose a duty upon Nara to provide such assistance, transportation, or services.
• It is the guests responsibility to pack with them any medications they may require for any existing health condition.
• We will always have staff on site that are First Aid certified.

Guarantee and Payment Policy

• Payment in full is due prior to the event date. This may be made via electronic transfer or credit card. The company reserves the right to cancel the event if payment has not been received in full.
• Prices are quoted in AED (UAE dirhams), unless stated otherwise.
• An advance payment must be made at the time of booking via our payment instructions.
• Only bookings with complete payments will receive a confirmation.
• For payment instructions, if it will be settled as bank transfer kindly provide your name as well as the invoice number for us to track your transaction accordingly.
• All bank fees should be paid by the client.
• Credit card payments hold a small handling fee of 3.5% for Amex and 2.75% for Mastercard or Visa.